Credits

Survey Coder Pro charges one credit per coded response. No subscription minutum, no per-API-call fee, no surcharge for premium models. Credits never expire.

How charging works

Every verbatim the API codes deducts 1 credit from the org balance.
Codebook generation, refinement suggestions, and quality endpoints are free — only the coding step itself counts.
Async jobs charge when the verbatim is coded, not when the job is queued.
Failed jobs charge for whatever was coded before the failure (often 0).

Free accounts get 250 credits on signup. Paid plans add credits as one-time top-ups (no subscription required).

Checking your balance

Every successful response includes meta.credits_remaining:

{
  "success": true,
  "data": { "...": "..." },
  "meta": { "credits_used": 10, "credits_remaining": 240, "request_id": "req_01HXJZK4..." }
}

For a dedicated check without spending anything, hit GET /v1/usage:

curl https://api.surveycoder.io/v1/usage \
  -H "x-api-key: $SCP_API_KEY"

{
  "success": true,
  "data": {
    "balance": 1840,
    "plan": "growth",
    "monthly_top_up": null,
    "period_used": 160
  }
}

You can also see the balance in the dashboard at surveycoder.io/billing.

Plans and pricing

Plan	Credits	Price
Starter	500	$59
Pro (`growth`)	2,000	$199
Studio (`professional`)	5,000	$399
Enterprise	16,000	$999
Booster top-up	250	$29

Pricing is one-time per pack. EU customers are billed in EUR. See surveycoder.io/pricing.

When you hit zero

A request that would push the balance below zero returns INSUFFICIENT_CREDITS before any coding happens — you never get a partial charge.

{
  "success": false,
  "error": {
    "code": "INSUFFICIENT_CREDITS",
    "message": "Your organization has 12 credits remaining but this request requires 80.",
    "request_id": "req_01HXJZK4...",
    "doc_url": "https://docs.surveycoder.io/errors/insufficient-credits"
  }
}

Estimating cost before you send

Use POST /v1/codebook/estimate for a free quote. The estimate accounts for deduplication so 1,000 responses with heavy duplicates may cost 600-700 credits, not 1,000.

Coding pipeline

What actually gets charged. Read more.

INSUFFICIENT_CREDITS

What to do when you hit zero. Error page.